Guest Terms & Policies
Guest Terms & Policies
1. Terms and Conditions
- Reservations are encouraged, especially for events.
- A deposit of $500 is required for groups of 8 or more to confirm your reservation. This deposit must be paid in advance and is non-refundable unless canceled 48 hours before your reservation.
- Guests must arrive within 15 minutes of their reservation time to avoid forfeiting their table.
- We reserve the right to refuse service to anyone for any reason, including intoxication or inappropriate behavior.
- By making a reservation, you acknowledge and accept these terms.
2. Return and Refund Policy
- All sales and reservation deposits are non-refundable unless an event or reservation is canceled by Sips and Tips.
- In the event of cancellation by us, a full refund will be provided to the original payment method.
- Refunds are not available for no-shows or late arrivals.
3. Exchange and Cancellation Policy
- Reservations can be modified or canceled up to 48 hours before the reservation time.
- Cancellations made within less than 48 hours are not eligible for refund or rescheduling credit.
- To request a change, please email, call or whatsapp our team directly using the contact information.
Telephone: 268-462-7477
Email: reservations@sipsandtips268.com
Whatsapp: +1 268 780-7477
4. Delivery Policy
- Reservation confirmations are delivered via email immediately after booking. Please ensure your contact details are correct.
- If you do not receive a confirmation email within 30 minutes, please contact us.
5. Complete Description of Goods and Services
Sips and Tips is a vibrant bar and lounge that offers:
- Dine-in food and beverage services, including appetizers, main dishes, and desserts.
- Cocktails, spirits, wine, and non-alcoholic beverages.
- Reservations for tables and group dining.
- Special event nights with DJs, karaoke, happy hour, wine tasting and couples night.
6. Transaction Currency
- All transactions made through our website or in person are processed in Eastern Caribbean Dollars (XCD).
7. Legal Restrictions
- Alcohol will only be served to guests who are 18 years or older.
- Valid government-issued photo ID may be required.
- We reserve the right to deny alcohol service to anyone who is intoxicated or cannot provide proof of age.